Announcement concerning COVID-19

2020-03-17
Dear customers,

We have found ourselves in a special situation, but we are trying to be supportive for each other in these difficult times. 
As a company, we have introduced special procedures to ensure maximum security for both our team and our clients. Please read the following information and policies.
 

Changes in the functioning of the company

  • Our employees have been instructed in personal hygiene, cleanliness of rooms, contacts and security of shipments.
  • We have set up a special zone for clients coming to our headquarters, so please approach the separated place one by one and keep at least 2m distance from other clients.
  • We do not accept payments in cash, please use credit cards or place an order in the online store with personal pickup and pay online beforehand.
  • A disinfectant fluid has been made available to customers - please use it at the company's entrance.
  • If you find symptoms such as: fever, dry cough, shortness of breath, muscle pain, unnatural fatigue - please do not come to us, stay at home and contact the appropriate services and helplines.
Changes in the operation of transport companies

  • All shipments (especially abroad) may be delayed
  • Some businesses are closed due to quarantine or other government ordinances - when providing the delivery address, make sure it is accessible and a person authorized to collect the parcel will be on site.
  • Parcel delivery in the following municipalities in Italy has been suspended until further notice. All shipments within these municipalities and those that arrive there will be returned to the senders.
26845 CODOGNO (LO)
26823 CASTIGLIONE D'ADDA (LO)
26841 CASALPUSTERLENGO (LO)
26861 FOMBIO (LO)
26847 MALEO (LO)
26867 SOMAGLIA (LO)
26821 BERTONICO (LO)
26827 TERRANOVA DEI PASSERINI (LO)
26844 CASTELGERUNDO (LO)
26848 SAN FIORANO (LO)
35030 VO ’EUGANEO (PD)
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